Superintendent, Transportation Operations
Application Deadline: TEST
The Superintendent of Transportation Operations oversees day-to-day transit functions, which involve the dispatching of bus operators, vehicles and other bus operations and maintenance staff as required for delivering on-street service for Golden Gate Transit. This includes directing the Radio Communications and Dispatch offices. This position will oversee the movement of revenue and non-revenue vehicles; enforce work rules, policies and procedures for the Operations Department; conduct disciplinary hearings relative to rules infractions, and; develop informational memorandums and operating bulletins to personnel regarding rules, regulations, procedures, and special operating requirements. This position ensures that there are sufficient bus operators and vehicles to deliver bus service as scheduled. By operating as a team leader, the person provides direction to dispatchers on service improvements and the elimination of accident hazards, adjustments to schedules for improved service, and investigation and resolution of public-facing issues in a timely manner, as well as supports established customer service programs to help deliver a high standard of service. Oversees scheduling of dispatchers and day-to-day staffing requirements with applicable collective bargaining agreement requirements in mind.